Refund and Returns Policy

Overview

Our EXCHANGE policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ” shahenshahkolkata@gmail.com ” and send your item with original invoice to :

SHAHENSHAH

210/1A , RASH BEHARI AVENUE ,

KOLKATA – 700029

GSTIN : 19AAZFS8483L1ZS

Refunds

ALL ITEMS SOLD ARE NON REFUNDABLE .. EXCEPT IF MANUFACTURING DEFECTS ARE PRESENT.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ” shahenshahkolkata@gmail.com ” and send your item with original invoice to :

SHAHENSHAH

210/1A , RASH BEHARI AVENUE ,

KOLKATA – 700029

GSTIN : 19AAZFS8483L1ZS

Shipping returns

To return your product, you should mail your product to:

SHAHENSHAH

210/1A , RASH BEHARI AVENUE ,

KOLKATA – 700029

GSTIN : 19AAZFS8483L1ZS

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at ” shahenshahkolkata@gmail.com ” for questions related to refunds and returns.